Terms of Service
The terms and conditions governing the use of Sorasy's Sora 2 video generation platform
2025/03/10
Introduction
These Terms of Service ("Terms") govern your use of Sorasy's Sora 2 video generation platform and related services. By accessing or using our services, you agree to be bound by these Terms.
Service Description
Sorasy provides a platform for generating AI-powered videos using OpenAI's Sora 2 technology. Our services include:
- Text-to-video generation
- Image-to-video generation
- Prompt templates and workflows
- Video storage and download capabilities
- User account management and billing
User Accounts
Account Creation
- You must provide accurate and complete information when creating an account
- You must be at least 18 years old to use our services
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
Account Security
- You must notify us immediately of any unauthorized use of your account
- We are not liable for any loss or damage arising from unauthorized account use
- We may suspend or terminate accounts that violate these Terms
Video Generation Services
Content Creation
- You may generate videos using text prompts and/or reference images
- Generated videos are created using OpenAI's Sora 2 technology through our API partners
- Video generation typically takes 5-10 minutes per video
- We do not guarantee specific video quality, content, or generation success
Content Ownership
- You retain all rights to videos you generate using our platform
- We do not claim ownership of your generated content
- You may use generated videos for personal or commercial purposes
- You are responsible for ensuring your use complies with applicable laws
Content Restrictions
You agree not to generate content that:
- Contains nudity, sexual content, or adult material
- Depicts violence, gore, or harmful activities
- Infringes on intellectual property rights
- Contains hate speech, harassment, or discrimination
- Violates any applicable laws or regulations
Community Conduct & Comments
- Treat other creators with respect when using Sorasy’s sharing features.
- Keep discussions focused on creative feedback; no personal attacks, harassment, or sensitive personal data.
- External links inside comments are limited to
sorasy.com
resources. Any other links are automatically removed. - Comments may be moderated or removed at our discretion if they violate these Terms or create security risk.
- Repeated violations of these community rules can result in account suspension.
Billing and Payments
Credits System
- Video generation costs 1 credit per video, regardless of duration or quality
- Credits are consumed only upon successful video generation
- Failed generations do not consume credits
- Credits expire 30 days after purchase
Subscription Plans
- Free Plan: 50 credits (one-time)
- Pro Plan: 1000 credits per month for $9.99
- Credit Packages: Additional credits available for purchase
Payment Terms
- All payments are processed securely through Stripe
- Prices are subject to change with 30 days' notice
- Refunds are handled on a case-by-case basis
- Unused credits are non-refundable
Prohibited Activities
You agree not to:
- Use our services for any illegal or unauthorized purpose
- Attempt to reverse engineer, hack, or compromise our systems
- Generate content that violates our content restrictions
- Resell or redistribute our services without permission
- Use automated systems to generate excessive content
- Interfere with the proper functioning of our services
Intellectual Property
Our Rights
- Sorasy and our platform are protected by intellectual property laws
- Our trademarks, logos, and branding are our property
- Our software, algorithms, and technology are proprietary
Your Rights
- You retain ownership of content you create
- You grant us a limited license to process your content for service delivery
- You may not use our intellectual property without permission
Service Availability
Uptime and Performance
- We strive to maintain high service availability but cannot guarantee 100% uptime
- Video generation times may vary based on demand and system load
- We may perform maintenance that temporarily affects service availability
Service Modifications
- We may modify, suspend, or discontinue services with reasonable notice
- We will provide advance notice for significant changes
- We are not liable for service interruptions or modifications
Data and Privacy
Data Collection
- We collect data as described in our Privacy Policy
- Generated videos are stored temporarily (30 days) for download
- We may use anonymized data to improve our services
Data Security
- We implement industry-standard security measures
- We do not share your personal data with third parties except as necessary for service delivery
- You are responsible for the security of content you generate
Limitation of Liability
Service Limitations
- Our services are provided "as is" without warranties
- We do not guarantee specific video quality or content
- We are not responsible for third-party technology failures
Liability Limits
- Our total liability is limited to the amount you paid for services in the past 12 months
- We are not liable for indirect, incidental, or consequential damages
- We are not liable for content generated using our services
Termination
By You
- You may terminate your account at any time
- Unused credits are forfeited upon termination
- You may download your generated videos before termination
By Us
- We may suspend or terminate accounts that violate these Terms
- We may terminate services with 30 days' notice
- We may immediately suspend accounts for serious violations
Dispute Resolution
Governing Law
- These Terms are governed by the laws of [Jurisdiction]
- Any disputes will be resolved in the courts of [Jurisdiction]
Arbitration
- Disputes may be resolved through binding arbitration
- You waive the right to participate in class action lawsuits
Changes to Terms
Updates
- We may update these Terms from time to time
- Material changes will be communicated via email and platform notifications
- Continued use of our services constitutes acceptance of updated Terms
Notification
- We will provide at least 30 days' notice for material changes
- Changes will be posted on this page with effective dates
Contact Information
If you have questions about these Terms, please contact us:
- Email: support@sorasy.com
- Contact Form: Contact Us
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sorasy regarding the use of our services.
Last updated: March 10, 2025